Customer Support

Shop with 100% Confidence

We want you to be confident that you will receive the type of customer service you’ve come to expect from iHospital.
and would like to remind you that  we are always here to help, even after you have left our store. 

All items available on iHospital-lb.com are delivered to you with the brand’s warranty and protection promise!

All items available on iHospital-lb.com are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default. 

The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the product Invoice). 

Item(s) purchased on iHospital-lb.com can be send to our address, our after sales service will facilitate your query but will not be held responsible for the brand’s commitment. If you cant send the item, you can just call our support team and will pick it up from your address.

In case the product is defective on delivery, the after sales service will decide whether the product should be replaced or repaired. However, repairs are not accepted under the following conditions:

•   The defect is due to improper use (improper voltage, exposure to liquid, abuse or misuse etc…);
•   The serial number on the product is unknown;
•   The item has been repaired by a third party.